Essential Guide to Navigating Mexico City International Airport

This comprehensive guide provides vital information for travelers at Mexico City International Airport, detailing terminal layouts, facilities, and transportation options. It aims to ensure a seamless airport experience by offering insights into where to find information, how to move between terminals, and services available for people with disabilities. Structured for clarity, this resource is an invaluable asset for anyone traveling to or from one of Latin America\'s busiest airports.
Mexico City International Airport has two terminals. Both Terminal 1 and Terminal 2 handle arrivals and departures, with the difference depending upon the airline that you use. But in either case, arrivals are handled through the ground level (PB) of each terminal. Both terminals have facilities that you may need for recreation, relaxation, and information. These terminals are also connected together through multiple modes of transportation, which makes it easier for you to travel between them. This means that no matter which terminal you step into after your flight lands in Mexico City, you can easily access the type of assistance and services you need. Once you arrive at Mexico City International Airport, you may end up at either of its two terminals. If you want to learn specific details about the airport on the spot, you can find them through different points of information at both of these terminals. Both Terminal 1 and Terminal 2 offer multiple information kiosks in their respective arrivals areas at the ground level (PB). Terminal 1 has two information kiosks for arrivals. They are available at Gate A1 and Gate E1. Terminal 2 has three information kiosks for arrivals. They are available right in front of international and domestic arrivals, as well as Entrance 3.
Once you walk into Terminal 1 or Terminal 2 after your flight, you will be led into your arrival hall, which is sorted by flight type (domestic or international). Both types of halls provide you with waiting areas, baggage claim areas, eateries, and restrooms. You can also find additional facilities such as the service to store your luggage for a certain fee. At Terminal 1, for national arrivals, you will walk into Hall A and Hall B, which are connected to Gates A and Gates B. For international arrivals, you will be walking into Hall E2 and Hall E3, which are connected to Gates E2 and E3, respectively. Both national and international arrival halls are connected by Hall C Exhibitions, Hall D, and Hall D1. At Terminal 2, for national arrivals, you will reach Hall Q, which is connected to the South Finger of the terminal. Hall Q is directly connected to Gates Q. For international arrivals, you will step into Hall P, which is adjacent to the North Finger of the terminal. Hall P is also connected to Hall N within the terminal. This also connects to Gates P and N, respectively. The North Finger at the international arrival area also has two migration counters.
You have multiple options to transfer between both terminals at the Mexico City International Airport. Aerotren is an airport train functional every day of the year between 5 am to 11 pm. At Terminal 1, this train can be accessed through the upper level (PA), through Gate 6. At Terminal 2, this facility can be utilized through the ground level (PB), and through Gate 4. You need to be an active passenger with proof of travel, such as a boarding pass, ticket, or reservation code in order to board the train. The bus service is available at both terminals and can be boarded either as an active passenger or a general traveler. Currency exchange services are available, and ATMs are located throughout the airport. Facilities for people with disabilities include accessible waiting areas, inter-terminal transportation, and luggage assistance, ensuring a comfortable experience for all travelers.